Postage Meter Changes: New Intelligent Mail Indicia (IMI) Mandated In 2024


WASHINGTON, DC — The U.S. Postal Service is moving to a new postage meter and PC postage evidencing technology called Intelligent Mail Indicia (IMI) in 2024, replacing the current Information Based Indicia (IBI).

The changes are detailed in this Federal Register Final Rule (click here).

Mailers will be required to update their postage meters and PC postage systems.

Click for USPS IMI-PC Information Sheet

Effective June 30, 2024, the USPS will decertify all IBI-based postage meters and by December 31, 2024 IBI systems must be withdrawn from service. Extensions to this deadline have been approved for Pitney Bowes DM Infinity until June 30, 2026 and the SendPro P-Series/Connect+ mailing systems until December 31, 2027.

“Postage indicia printed by Decertified PES will not be considered valid postage after June 30, 2025; also, refund requests for all unused postage indicia need to be completed before this date,” the USPS states in its final rule.

Mail operations installing or upgrading postage meters in 2023 should switch to the new IMI technology. Leases for IBI technology will not be extended past 2024.

The new IMI gives the USPS “more transparent and detailed transaction data; enable(s) automation of costly back-office operations; and employ(s) better security standards,” according to an IMI Fact Sheet (click to read).

Click for Pitney Bowes IMI information

Click for Quadient IMI Information