From Physical Mailroom to Digital Mail Hub
Posted on August 26, 2026 by mailomg in Memo 893 // 0 Comments

A mailroom worker and digital operator illustrate the transition from physical sorting to intelligent mail management.
Sorting incoming mail is very different now compared to ten years ago. Remote work was already becoming more common before COVID-19, but the pandemic sped up this change and made it permanent for many roles. While field salespeople have worked remotely for years, COVID led to more employees working from home.
Mail recipients are now geographically scattered, and a manual distribution method no longer works, but institutions still need to manage the mail. The answer is digital mail, with solutions adapted to each organization’s needs, so the right people get the right mail while maintaining security … (click to read more)
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