Full Service Penalty November 1

Full Service Assessments Begin November 1

Test Period for Postage Assessment Notifications

From MTAC comes this report:

In May 2016, the Postal Service announced the postponement of the July 2016 Full-Service assessments to allow the industry additional time to access, utilize, and test the Full-Service Quality Metrics within the Mailer Scorecard. The Postal Service has worked closely with the industry to complete the testing.

The USPS will begin assessments of Full-Service Mail Quality Metrics over the established threshold beginning in November 2016, based on October 2016 data. Full-Service Assessment is a removal of the Full-Service discount on pieces exceeding a Full-Service Mail Quality metric threshold within a calendar month. (For specifics, click here.)

Industry has requested a test of the Postage Assessment notifications. Beginning September 11, 2016, the USPS will begin sending out test notifications to mailers participating in Full-Service. These notifications, which are sent to the VAE for the Business Customer Gateway account, are for test purposes only and no action is required on behalf of the mailers. Industry will be able to test the request review functionality, however, the pay functionality will be disabled. Reference section 6.0.

To ensure mailers are prepared for the October 2016 assessment date, the Postal Service will continue outreach to every mailer and support the Mailer Scorecard Hotline calls. We encourage mailers to access the Full-Service Mail Quality Metrics and reach out to local USPS BMEU staff for assistance. Any irregularities or questions with the Mailer Scorecard should be reported through the webinar hotline calls, PostalOne! Helpdesk at 800-522-9085 or via email at Include the phrase “Mailer Scorecard” in the subject line of the email.

Below is dial-in information for the Mailer Scorecard Hotline Webinar that will be held every Wednesday and Friday at 2PM (EDT) through October 2016.
Go to