WASHINGTON – The Governors of the U.S. Postal Service today announced the appointment of Tammy L. Whitcomb as the third Inspector General of the U.S. Postal Service. The [...]
The OIG reports ads designed to elicit an emotional response or that used metaphorical symbols of the brand’s value were generally more effective for branding than ads that [...]
The U.S. Senate confirmed two nominees for the USPS Board of Governors — Robert M. Duncan, a Kentucky resident, and David C. Williams, an Illinois resident. Williams is [...]
Nearly a decade since its rollout, the Flats Sequencing System (FSS) — the football-field sized sorting machines for flats mail — is still falling short of expectations. [...]
From the OIG: The objective of our audit was to evaluate the Postal Service’s readiness for timely processing of election and political mail for the 2018 midterm elections. [...]
From the OIG: The Postal Service’s largest provider of revenue and contribution, First-Class Mail, is rapidly slipping away. It still generates approximately 40 percent of [...]
President Trump’s three nominees to the U.S. Postal Service Board of Governors (BOG) appeared before a Senate panel last week, the next step in their confirmation. When [...]
WASHINGTON, DC — U.S. Senator Bill Cassidy, M.D. (R-LA), today introduced the Ending Needless Delivery Subsidies (ENDS) Act, legislation that would save U.S. taxpayers from [...]
Although the decline of First-Class Mail volume rightfully gets a lot of attention, it is important to understand the underlying trends affecting its key segments, including [...]
From the OIG: In the very near future, finding that missing package might be as easy as going to USPS.com and talking with a robot. Well, maybe not a robot exactly, but a [...]
From the OIG: Introduced in 1955, Certified Mail was created to provide a more affordable alternative to Registered Mail for sending important mail items of little or no [...]
The USPS Office of Inspector General has released a report on foot traffic at the nation’s post offices, estimating 2.7 billion visits customer visits in 2016 — [...]
Mail collection boxes, introduced in 1858, are used primarily to collect mail from customers. Nationwide, there were about 153,000 collection boxes at the end of fiscal year [...]
The rise of ecommerce and the increased demand for parcels has radically changed the parcel market, attracting new entrants, including large retailers venturing into self [...]
With $72 billion in revenue and 154 billion pieces of mail moved in a year, the U.S. Postal Service deals in the billions. That’s why you sometimes hear people joke that [...]
Letter mail still matters. In spite of years of volume decline, mail has remained, for most international posts, a remarkably resilient and profitable line of business. To [...]
The OIG identifies eight innovation opportunities for the parcel box, providing use cases and an explanation of how the Postal Service has used the innovation in the past. [...]
From The Office of Inspector General: The U.S. Postal Service has about 265 mail processing facilities nationwide. Mail processing is an integrated group of activities [...]
The simplest way to reduce Undeliverable-As-Addressed (UAA) mail is to run your lists through the USPS National Change of Address Database (NCOA) which updates addresses. [...]
The Inspector General issued the Inbound International Mail Operations report, which much of the critical information blacked-out (redacted). “Our objective was to [...]