REPORT: How Inflation Impacts USPS
From the USPS Inspector General: In the first few months of 2022, the U.S. experienced the highest inflation rates since the early 1980s. This period of inflation is [...]
OIG
OIG Report Hides List Of Worst Postal Facilities
Linn’s Stamp News filed a Freedom of Information request to have the Office of the Inspector General reveal the names of poorly performing postal facilities, which were [...]
OIG Finds “Significant Operational Delays” of Int’l Outbound Packages
While conducting fieldwork for our International Mail Operations and Performance Data project, we found significant operational delays of international outbound (export) packages. [...]
OIG To Investigate LeHigh Valley, PA Sorting Plant Amid Mail Delays
From The Morning Call: The U.S. Postal Service’s independent watchdog last fall selected the Lehigh Valley’s main mail sorting plant — among the most challenged postal [...]
Military Mail Delays Hamper Service To Soldiers
From the Office of Inspector General: The U.S. PostalService partners with the U.S. Department of Defense (DoD) and the U.S. Department of State (DoS) to deliver mail to [...]
Secretive Facility Where USPS Sells Lost Mail
An investigative reporter tracked down where lost USPS mail is sent and later sold — traveling to a Georgia facility where his film crew was detained … (click to [...]
OIG: Mail Mix Matters For Effective Ad Mail
USPS Inspector General Tammy Whitcomb referenced an upcoming study that details the importance of the household mail mix for ad mail effectiveness in her presentation at [...]
Broken UPU Terminal Dues System Outlined in OIG Report
The U.S. Postal Service Office of Inspector General (OIG) researched terminal dues in 2015, with a particular focus on the China to U.S. corridor, to examine concerns and [...]
USPS Inspector General: Mixed Household Mail Helps Ad Mail
Speaking at the Wednesday luncheon at MAILCOM ’19, USPS Inspector General Tammy Whitcomb detailed results of a to-be-released study that shows ad mail is most effective [...]
AOC Fixes The Mail!
The South Bronx mail delivery is notoriously bad, as recent OIG studies have shown. New on the case: newly elected U.S. Rep. Alexandria Ocasio-Cortez, who represents the [...]
Governors Appoint Whitcomb Inspector General
WASHINGTON – The Governors of the U.S. Postal Service today announced the appointment of Tammy L. Whitcomb as the third Inspector General of the U.S. Postal Service. The [...]
Using Mail To Build Brands
The OIG reports ads designed to elicit an emotional response or that used metaphorical symbols of the brand’s value were generally more effective for branding than ads that [...]
Senate OK’s Two Governors
The U.S. Senate confirmed two nominees for the USPS Board of Governors — Robert M. Duncan, a Kentucky resident, and David C. Williams, an Illinois resident. Williams is [...]
Flats Sequencing System Failure
Nearly a decade since its rollout, the Flats Sequencing System (FSS) — the football-field sized sorting machines for flats mail — is still falling short of expectations. [...]
OIG Says Post Ready For 2018 Election Mail
From the OIG: The objective of our audit was to evaluate the Postal Service’s readiness for timely processing of election and political mail for the 2018 midterm elections. [...]
Transactional Mail Today & Tomorrow: New OIG Report
From the OIG: The Postal Service’s largest provider of revenue and contribution, First-Class Mail, is rapidly slipping away. It still generates approximately 40 percent of [...]
Understanding Postal Governance
President Trump’s three nominees to the U.S. Postal Service Board of Governors (BOG) appeared before a Senate panel last week, the next step in their confirmation. When [...]
New Legislation to End Subsidies of Foreign Mail
WASHINGTON, DC — U.S. Senator Bill Cassidy, M.D. (R-LA), today introduced the Ending Needless Delivery Subsidies (ENDS) Act, legislation that would save U.S. taxpayers from [...]
OIG Report: The Future Of Correspondence Mail
Although the decline of First-Class Mail volume rightfully gets a lot of attention, it is important to understand the underlying trends affecting its key segments, including [...]
USPS Testing Chatbot For Customer Inquiries
From the OIG: In the very near future, finding that missing package might be as easy as going to USPS.com and talking with a robot. Well, maybe not a robot exactly, but a [...]