From the USPS Inspector General: In the first few months of 2022, the U.S. experienced the highest inflation rates since the early 1980s. This period of inflation is [...]
Linn’s Stamp News filed a Freedom of Information request to have the Office of the Inspector General reveal the names of poorly performing postal facilities, which were [...]
While conducting fieldwork for our International Mail Operations and Performance Data project, we found significant operational delays of international outbound (export) packages. [...]
From The Morning Call: The U.S. Postal Service’s independent watchdog last fall selected the Lehigh Valley’s main mail sorting plant — among the most challenged postal [...]
From the Office of Inspector General: The U.S. PostalService partners with the U.S. Department of Defense (DoD) and the U.S. Department of State (DoS) to deliver mail to [...]
An investigative reporter tracked down where lost USPS mail is sent and later sold — traveling to a Georgia facility where his film crew was detained … (click to [...]
USPS Inspector General Tammy Whitcomb referenced an upcoming study that details the importance of the household mail mix for ad mail effectiveness in her presentation at [...]
The U.S. Postal Service Office of Inspector General (OIG) researched terminal dues in 2015, with a particular focus on the China to U.S. corridor, to examine concerns and [...]
Speaking at the Wednesday luncheon at MAILCOM ’19, USPS Inspector General Tammy Whitcomb detailed results of a to-be-released study that shows ad mail is most effective [...]
The South Bronx mail delivery is notoriously bad, as recent OIG studies have shown. New on the case: newly elected U.S. Rep. Alexandria Ocasio-Cortez, who represents the [...]
WASHINGTON – The Governors of the U.S. Postal Service today announced the appointment of Tammy L. Whitcomb as the third Inspector General of the U.S. Postal Service. The [...]
The OIG reports ads designed to elicit an emotional response or that used metaphorical symbols of the brand’s value were generally more effective for branding than ads that [...]
The U.S. Senate confirmed two nominees for the USPS Board of Governors — Robert M. Duncan, a Kentucky resident, and David C. Williams, an Illinois resident. Williams is [...]
Nearly a decade since its rollout, the Flats Sequencing System (FSS) — the football-field sized sorting machines for flats mail — is still falling short of expectations. [...]
From the OIG: The objective of our audit was to evaluate the Postal Service’s readiness for timely processing of election and political mail for the 2018 midterm elections. [...]
From the OIG: The Postal Service’s largest provider of revenue and contribution, First-Class Mail, is rapidly slipping away. It still generates approximately 40 percent of [...]
President Trump’s three nominees to the U.S. Postal Service Board of Governors (BOG) appeared before a Senate panel last week, the next step in their confirmation. When [...]
WASHINGTON, DC — U.S. Senator Bill Cassidy, M.D. (R-LA), today introduced the Ending Needless Delivery Subsidies (ENDS) Act, legislation that would save U.S. taxpayers from [...]
Although the decline of First-Class Mail volume rightfully gets a lot of attention, it is important to understand the underlying trends affecting its key segments, including [...]
From the OIG: In the very near future, finding that missing package might be as easy as going to USPS.com and talking with a robot. Well, maybe not a robot exactly, but a [...]