Informed Delivery – Official Mail Guide (OMG)

Informed Delivery Tops 53 Million Users; More Opportunities For Mailers

February 8, 2023 // 0 Comments

The USPS Informed Delivery service continues to reach more consumers with a 18% year-over-year increase engaging 53M users in December 2022, according to Bob Dixon, Director, [...]

Returns, Sent Packages Now Part of Informed Delivery

September 7, 2022 // 0 Comments

The Informed Delivery daily digest email now includes USPS Returns and customer-sent packages. The Postal Service has added USPS Returns and customer-sent packages to the [...]

New Informed Delivery Mailer Onboarding Guide

April 21, 2021 // 0 Comments

This is the Mailer Onboarding Guide for Informed Delivery Campaigns. This covers how to set up a Business Customer Gateway (BCG) account and permit account for testing [...]

TEST: Informed Delivery For Shippers

November 12, 2020 // 0 Comments

The Postal Service is testing a feature that aims to grow Informed Delivery by providing shippers with new marketing opportunities. During the test, companies that ship [...]

Informed Delivery Mailer Guides Released

January 29, 2020 // 0 Comments

Informed Delivery Mail.dat Mailer Guide This is the mailer guide for creating campaigns via Mail.dat and submitting them to PostalOne! via eDoc submission. Effective January [...]

Informed Delivery Issues Hit Mailers

December 11, 2019 // 0 Comments

From the USPS: On December 5, 2019, the United States Postal Service experienced issues with the Informed Delivery system. Business users conducting Informed Delivery [...]

USPS Informed Delivery Promotion Kicks Off September 1

August 7, 2019 // 0 Comments

The U.S. Postal Service’s Informed Delivery Promotion offers a 2% discount on postage for business mailers who register for the Promotion and conduct an Informed [...]

Informed Delivery Mailer Onboarding Guide

August 7, 2019 // 0 Comments

This comprehensive technical specification outlines the steps and criteria for submitting a serialized Informed Delivery interactive campaign via PostalOne! Electronic [...]

FL Man Pleads Guilty To Informed Delivery Fraud

June 18, 2019 // 0 Comments

BOSTON – A Florida man pleaded guilty today in federal court in Boston in connection with the fraudulent abuse of the U.S. Postal Service’s (USPS) Informed Delivery [...]

Informed Delivery Tweaks Fight Identity Thieves

April 18, 2019 // 0 Comments

A report in the South Florida Sun Sentinel says the USPS is tweaking the Informed Delivery program to combat identity theft … (click to read [...]

USPS Dashboard For Postal Account, Informed Delivery

March 2, 2019 // 0 Comments

The U.S. Postal Service offers a variety of dashboards for its products and services. Standard USPS Dashboard (USPS.com Account) This account is for: print shipping labels. [...]

UPDATE: Informed Delivery Now Has 15.5 Million Users

February 28, 2019 // 0 Comments

The digital integration program known as Informed Delivery in which the USPS emails users an advanced view of their inbound mail continues to grow. At the February MTAC [...]

Informed Delivery Hits 15 Million Users

February 7, 2019 // 0 Comments

The USPS’ Informed Delivery has reached rhe 15 million user mark in February 2019, the Postal Service announced. The free feature offers multiple benefits for [...]

Informed Delivery Fraud Confirmed

November 8, 2018 // 0 Comments

The U.S. Postal Inspection Service is investigating fraudulent use of Informed Delivery in Orlando, with dozens of cases now being investigated … (click to read [...]

REBLIN: Mail + Digital Equals Higher Response

August 28, 2018 // 0 Comments

Gary Reblin, the USPS Vice President of Product Innovation, delivered a powerful presentation at the Pacific Area AIM meeting, detailing how mail plus digital is producing [...]

Census Bureau Tests USPS Informed Delivery

July 31, 2018 // 0 Comments

The U.S. Census Bureau recently tested Informed Delivery’s ability to raise awareness of the agency’s questionnaires. Informed Delivery allows users to receive digital [...]

How To Use Informed Delivery In Your Mailings

April 5, 2018 // 0 Comments

Informed Delivery is an optional, free feature that gives residential consumers the ability to digitally preview their mail and manage their packages from one convenient [...]

INFORMED DELIVERY GUIDE: How To Submit Your Ad For Emails

February 22, 2018 // 0 Comments

This comprehensive technical specification outlines the steps and criteria for submitting an Informed Delivery interactive campaign through the Mail.dat file format via [...]

Informed Delivery Now Provides Package Tracking Information

December 21, 2017 // 0 Comments

WASHINGTON — Informed Delivery is a new innovation from the Postal Service that provides participating users with images of their household’s letter-size mailings before [...]

Informed Delivery Now Available for PO Box Customers

November 29, 2017 // 0 Comments

The USPS recently sent emails to many PO Box residential customers inviting them to sign up for Informed Delivery. Eligible PO Box customers can now digitally preview their [...]