Informed Delivery Issues Hit Mailers

Posted on December 11, 2019 by mailomg in memo 443, Uncategorized // 0 Comments

From the USPS: On December 5, 2019, the United States Postal Service experienced issues with the Informed Delivery system.

Business users conducting Informed Delivery campaigns were unable to access the Mailer Campaign Portal (MCP). There was latency in the processing of Post-campaign Reports as well. Batch report processing recommenced on Friday night (12/6/19).
PostalOne! campaigns submitted during this outage were reprocessed as well.

This technical issue also impacted the processing of our email digest and dashboard. About 10% of Informed Delivery users did get images processed, including campaign images. Due to the outage, however, the links to the campaigns were not functional. Users were taken to the Informed Delivery landing page on USPS.com.

We have addressed this system issue and normal processing and access has been restored. Please direct any campaign related inquiries or concerns to our Informed Delivery Campaigns Helpdesk via email (USPSInformedDeliveryCampaigns@USPS.gov) or telephone (1-877-329-7206).

We apologize for the inconvenience and thank you for your business.

Engineering Innovation, Sendle Announce Partnership

In a pioneering move set to redefine the landscape of parcel and mail delivery, Engineering Innovation, Inc. (Eii) and Sendle have announced their strategic partnership, [...]
Best Practices For Mail Center Security

From MAIL Magazine November/December edition: There are millions of businesses that use the mail. The vast majority of these have only ‘one to a few’ per son(s) [...]
OVERLABELED: Too Many Labels Hurts Your Shipping

Good labeling is really important in shipping and distribution. Labels are like messages between the people sending, carrying, and getting packages. They tell important [...]
MAILCOM 2024 VEGAS DEADLINES IN DECEMBER

MAILCOM 2024 Conference & Exhibition will be held March 18-20 at the Tuscany in Las Vegas. Please note these deadlines coming up in December: Call for Speakers — [...]
What is Data Quality, and Why is it Important?

From Melissa: Having clean and reliable data is akin to having a powerful ace up your sleeve for your organization. However, picture this: a database packed with [...]
MAIL Magazine Nov/Dec Edition Online

The November/December 2023 issue of MAIL Magazine is now available. Click to read Click to subscribe to MAIL Magazine & Official Mail Guide Click to view previous [...]
Your UAA Mail Problem: Still Here

In every mailroom, there invariably lurks a pile of returned mail the Postal Service could not deliver. This issue, termed UAA (Undeliverable as Addressed) mail by the US [...]
MEXPRESS: Time Definite Service To/From Mexico

Mexpress is a provider of transportation and related logistics services for Air, Ocean Cargo, FTL and LTL freight to and from Mexico, with special in-bond authority granted [...]
Unmasking Greenwashing: The Consequences and Cure

From Two Sides North America: In our increasingly environmentally conscious world, it’s common for companies to tout their green initiatives and environmentally friendly [...]
Postal Addressing Standards — Pub 28 – Updated 2023

The U.S. Postal Service issued an updated Publication 28 – Postal Addressing Standards. The only change since the November 2022 edition is that mailstop code [...]
How Mail Centers Can Defend Against Fentanyl

From MAIL Magazine November/December 2023: Inbound mail centers need to be on guard with new ways to detect and contain fentanyl. Recent attacks against election offices in [...]
USPS Announces New Shipping Rates for 2024

Rate Hikes 5%+ on Priority Mail Domestic, International; IPA & ISAL Rise WASHINGTON, DC — The U.S. Postal Service filed notice with the Postal Regulatory Commission [...]