Penn State Automates Acceptance-Letter Mailing Process

Penn State MPC Director Abbas Badani

Penn State’s Multimedia and Print Center, a 55-employee in-house print service provider, processes all of the school’s student acceptance correspondence. The student application packet volume inflated the university’s usual business mail correspondence traffic by approximately 2,500 acceptance-related mail pieces every day.

Penn State’s Undergraduate Admissions department used to assemble and stuff new-student acceptance packets by hand but wanted to automate the process. Multimedia and Print Center Director Abbas Badani found a way … (click to read more)