MAILCOM is holding its annual Washington, DC annual training conference on the critical issues facing mail and distribution managers. It will be held October 20 at the Capitol Hill Holiday Inn.
The intensive educational event features presentations on Mail and Package operation security, Full Service Mailer Scorecard, cost-saving strategies, and federal government regulation compliance.
The program includes these sessions:
Security 2016: Risk Management Training for Critical Infrastructure Protection and Compliance
Thousands of mail borne threats designed to damage or disrupt business, and create public panic are delivered worldwide annually. Real, or hoax, this effective terror tactic cost industry millions in lost revenue and productivity. With tight budgets and management teams reluctant to dedicate resources to technical screening programs, mail managers are forced to seek alternative methods to protect critical infrastructure and personnel. This comprehensive session discusses the role of training in mail facilities, critical infrastructure protection and how facility wide threat understanding and awareness can effectively mitigate risk, reducing the probability of threats that can disrupt your business. Thursday, October 20th, 8:30-9:20 am
Increasing the Value of Your Mail Center
Performance measures are a valuable planning tool for Mail Center Managers that will aid them with managing, monitoring, and controlling the mail centers success in meeting its organizational objectives. This session will provide the Mail Manager with critical strategies for establishing and utilizing performance measures to improve team performance and the value of the Mail Center to customers, stakeholders, employees, and managers. Implementation of these tools within mail services will enable you to achieve consistently superior performance. Thursday, October 20th, 9:30-10:20 am
Security Strategies for Screening and Processing Mail & Parcels
Techniques and solutions for designing, implementing and operating a real-time mail screening operation will be discussed including both on-site and off-site options, solution sustainability, accountability, and digital delivery. Discover how CBRNE threats have become more and more prevalent and easy to introduce into facilities through the mail stream, creating a new sub-sector of mailroom management mail screening services. Thursday, October 20th, 10:30-11:20 am
Full Service & Mailer’s Scorecard: What You Should Know
The Mailer Scorecard is a tool which enables mailers to monitor their mail quality across several USPS programs, including Full-Service, eInduction and Seamless Acceptance. This workshop demonstrates how to access the Mailer Scorecard and the information available, who can see it and what it means. Attendees will learn how to use drill-down reports, access piece-level data to identify quality issues, and understand the postage assessment process. Mail Preparer, Mail Owner and Transportation Carrier visibility will also be discussed. Thursday, October 20th, 11:30-12:30 pm
Federal Mail Processing: Security Compliance Training
Mail Security is always a topic discussed at interagency meetings, management emergency response meetings, and in all mail centers. Mail center security became much more important after the anthrax attacks of October 2001 and the continuing threat of such attacks. Mail center managers are required to provide security and training to meet a wide range of potential threats that can be introduced by way of the mail center. Threats may be chemical, biological, radiological, nuclear, or explosive substances (CBRNE) and are dangerous and disruptive. This session addresses ways to prevent theft in the mail center, emergency planning, and comprehensive security management. Thursday, October 20th, 1:30-2:20 pm
Cost Savings Ideas to Beat Your Budget
Learn key cost savings techniques that will help you beat your budget. This session covers: tracking mail center volumes, task-to-employee work-charts, definition of service performance standards and more. You will learn “best practices” that will help you shape your Mail Center into a lean, mean mailing machine. Thursday, October 20th, 2:30-3:20 pm
Federal Mail Management Hot Topics & Issues
In this session, you will learn more about recent and future changes that will impact everyone in the federal government. Come and learn what you need to know about federal mail management regulations and agency mail manager responsibilities. This session addresses the development, implementation and evaluation of agency mail policies. We’ll also discuss mail security, financial and reporting requirements as well as performance measurement and other mail management issues. Thursday, October 20th, 3:30-4:20 pm
For more information call the Registration Desk at 609-264-0120.