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Mail Service Improves In All Categories In Third Quarter

WASHINGTON — The United States Postal Service reported new preliminary delivery performance metrics for the fiscal third quarter ending June 30 showing continued service improvements across First-Class Mail, Marketing Mail and Periodicals. For the third quarter, the average time for the Postal Service to deliver a mailpiece or package across the nation was just 2.5 days.

FY2022 third quarter service performance scores covering April 1 through June 30 included:

— First-Class Mail: 93.5 percent of First-Class Mail delivered on time against the USPS service standard, an increase of 5.6 percentage points from the fiscal second quarter.

— Marketing Mail: 94.7 percent of Marketing Mail delivered on time against the USPS service standard, an increase of 2.5 percentage points from the fiscal second quarter.

— Periodicals: 86.3 percent of Periodicals delivered on time against the USPS service standard, an improvement of 4.8 percentage points from the fiscal second quarter.

One of the goals of Delivering for America, the Postal Service’s 10-year plan for achieving financial sustainability and service excellence, is to meet or exceed 95 percent on-time service performance for all mail and shipping products once all elements of the plan are implemented.

Service performance is defined by the Postal Service as the time it takes to deliver a mailpiece or package from its acceptance into our system through its delivery, as measured against published service standards.

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