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First-Class Mail Service In Northeast Below National Goals, OIG Finds

FCMSvcPerf

The USPS Inspector General released a report on First-Class Mail (FCM) service performance scores in the Northeast Area, finding scores were about 94 percent on-time for 2-Day service and almost 86 percent on-time for 3-5 Day service. These scores were below the national goals of 96.5 and 95.25 on-time service by over 2 and 9.5 percentage points, respectively … (click to read more)

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