Financial History of the U.S. Postal Service, 2000-2025
From the Office of the Inspector General: Over the last two decades, historical events, legislative enactments, and operational performance have shaped the U.S. Postal [...]
OIG Report
First-Class Mail Service In Northeast Below National Goals, OIG Finds
The USPS Inspector General released a report on First-Class Mail (FCM) service performance scores in the Northeast Area, finding scores were about 94 percent on-time for [...]
Riding the Returns Wave: Reverse Logistics and the USPS
From the OIG: Reverse logistics is not just forward logistics backwards; it is more complex and more expensive. Yet it is becoming more prominent, since return rates for [...]
USPS Driverless Trucks In The Works
The OIG has released a report on USPS use of autonomous vehicles, which could be in use by 2025 … (click to [...]
USPS Deleted Customer Complaints Around Christmas
A recent OIG audit found the USPS automatically deleted customer complaints that appeared on social media outlets right before the Christmas holiday … (click to read [...]
OIG Finds Post Lacking In Social Media Response
A new study on USPS use of social media by the OIG found the Post lacking. The Postal Service did not effectively respond to customer inquiries submitted through social [...]