USPS Guide to Business Customer Gateway

Posted on November 8, 2023 by mailomg in Memo 685 // 0 Comments

The USPS has issued it’s Guide to the Business Customer Gateway (click to read) and a tour for new users.
The Business Customer Gateway (BCG) provides a single-entry point for Postal Service online business services. Users can access Intelligent Mail products and services, including PostalOne!, Facility Access and Shipment Tracking (FAST), Mailer IDs, eInduction, tracking, and more.

Access to multiple services is provided through a single username and password. The simplified, consolidated, and streamlined registration process grants access automatically to the most popular services and gives the user the ability to custom select services at multiuser business locations. Improved navigation allows the user to easily see which services are accessible and request services.

The Business Customer Gateway is a secure portal to reach mailing and shipping services … (click to read more)

USPS 2027 PROMOTIONS CUT POSTAGE COSTS

The U.S. Postal Service notified the Postal Regulatory Commission of it 2027 Promotions, which give mailers the chance to reduce postage rates when using a postal promotion. [...]
Presort and Comingle Flats for Postage Discounts

Mail presort and commingle service bureaus have an opportunity to expand their service offerings and increase profitability by adding flat mail processing. As rates rise, [...]
Carts For Mail Trays, Tubs, And Ballots

A critical part of efficient mail operations is moving the mail to the dock. MAI offers mail tray conveyor systems and mail carts to move mail and packages through the [...]
Guide to Mailing for Healthcare Providers

With so much of healthcare moving online, it’s easy to assume physical mail no longer matters. But in reality, physical mail remains essential across medical practices, [...]
Postal Veteran Sharon Owens To Retire

Sharon Owens, Vice President, Pricing and Costing, will be retiring effective April 30, after an exemplary 31-year career with the United States Postal Service. Sharon has [...]
CALL FOR PRESENTATIONS: MAILCOM 2026 ATLANTIC CITY

Are you interested in making a presentation at the upcoming MAILCOM 2026, September 28-30 at Resorts Atlantic City? If so, please submit your session(s) by June 5 … (click [...]
First-Class Mail and Marketing Mail Growth Incentives – FAQs

The First Class Mail and the Marketing Mail Growth Incentives encourage Mail Owners to increase mail volume within a Calendar Year. These are separate offers that run [...]
USPS ANNOUNCES JULY 12 POSTAGE HIKES FOR FIRST CLASS, MARKETING MAIL, PERIODICALS

WASHINGTON, DC — The U.S. Postal Service today filed notice with the Postal Regulatory Commission (PRC) of mailing services price changes to take effect on July 12. The new [...]
NEW POSTAGE RATE CHARTS EFFECTIVE APRIL 26

WASHINGTON, DC — The new postage rate charts reflecting the April 26 increases have been released. Click for U.S. Postage Rates effective April 26, 2026 The planned [...]
Parcel Dimension Compliance – New Rules

Dated: April 8, 2026 WASHINGTON, DC — Current postal policy requires mailers to include accurate parcel dimensions in a manifest (Shipping Services File or other [...]
USPS July 2026 Pricing Release Overview

This document describes planned changes under review for the next pricing structure release scheduled for July 2026. The document is prepared for the mailing software [...]
Postmarks and Postal Possession: Understanding the Mailing Date

Customers Can Always Request a Manual Postmark Free of Charge When Mailing By Steven MonteithChief Customer & Marketing OfficerUnited States Postal Service Postmarks are [...]