PB Names 2018 Brilliance Award Winners

Pitney Bowes Inc. announced the winners of its 2018 Brilliance Awards: The Croatian Post, Fiserv, Merck, Renkim, and Broadridge.

The annual awards honor leading print and mail organizations for innovation and leadership in streamlining workflow, responding to market changes, increasing competitiveness and blending physical and digital technologies to optimize the value of their customer communications.

Grant Miller, President, Pitney Bowes DMT; Melita Poljičanin, Partner, Xagent, accepting the award on behalf of the Croatian Post; Jerry Carpenter, VP of Sales & Client Services, Pitney Bowes Presort Services

Operational Excellence: Croatian Post, Zagreb, Croatia

The Croatian Post recently unveiled its new state-of-the-art mail and parcel sorting centers in Zagreb and Split, transforming itself into the premium sortation hub for in-country and out-of-country postal providers. The primary center in Zagreb features the Pitney Bowes Vantage™ Sorter with Business Logic Processing (BLP) software and VariSort™ Mixed Mail Sorter to process mail, flats and small parcels at astonishing speed and accuracy. These integrated systems, which leverage the latest Optical Character Recognition (OCR) technology for increased read rates based on Croatian post formats and characters, provide exceptional accuracy, document integrity and security at a rate of 230,000 items per hour … (click to read more)

Grant Miller, President, Pitney Bowes DMT; Jason Gaskey, VP Operations, Fiserv Output Solutions; Adam Appleby, Chief Operating Officer, Fiserv Output Solutions; Jerry Carpenter, VP of Sales & Client Services, Pitney Bowes Presort Services

Operational Excellence: Fiserv Output Solutions, U.S.

Fiserv, a leading outsource provider of high-value business-critical communications and financial services technology, needed a unique print solution to add capabilities to produce a wide-range of output, from transactional mail statements to healthcare ID cards. Fiserv selected the Pitney Bowes IntelliJet printing systems to deliver greater asset utilization, improved print quality, and better uptime than legacy solutions, on a more consistent basis. The new system, which includes five IntelliJet 20 systems and growing, has consistently produced excellent print output across sites, including an amazing 10x improvement in Teslin print throughput … (click to read more)

Grant Miller, President, Pitney Bowes DMT; Henry Lenden, Director of Operations, Renkim Corporation; Jerry Carpenter, VP of Sales & Client Services, Pitney Bowes Presort Services

Higher-Value Communications: Renkim, Detroit, Mich.

Renkim Corporation is a leading provider of mission critical print and mail solutions for credit, collection, healthcare and automotive companies. To meet client demands for full color print, Renkim replaced multiple toner-based printers with Pitney Bowes AcceleJet printing and finishing systems. The company and their clients are delighted with the output from the new printing systems, which not only raised the bar on color output quality, it significantly reduced operating costs by eliminating existing lease and maintenance costs … (click to read more)

Grant Miller, President, Pitney Bowes DMT; David Wootton, Vice President, Business Process, Broadridge Financial Solutions; Jerry Carpenter, VP of Sales & Client Services, Pitney Bowes Presort Services

Omni-Channel Engagement: Broadridge Output Solutions, U.S.

Broadridge, a global fintech leader, is helping clients to get ahead of today’s challenges by merging physical with digital through single integration. Broadridge’s innovation solutions allow for the secure distribution of statements, bills, and other documents across popular consumer destinations, such as bank sites, cloud storage providers and digital mailboxes.

Through Inlet, a joint venture with Pitney Bowes, Broadridge has successfully digitalized 64% of their Proxy and other regulatory communications and 30% of their customer communications – saving time and money for their clients and enhancing the impact of their communications. Their omni-channel strategy is revolutionizing shareholder and regulatory communications and transforming the investor communications landscape … (click to read more)

Industry-Leading Compliance: Merck, U.S. Commercial Operations

Pharmaceutical Industry Compliance Regulations require companies to document and record all return mail as proof of mailing to their clients. One of the largest pharmaceutical companies in the world, Merck decided to find a better, more efficient way to meet this important requirement. Merck partnered with Pitney Bowes to implement its Return Mail Solution, which enabled Merck to take their physical returned mail pieces and create a digital file to meet their compliance regulations … (click to read more)

The 2018 Brilliance Awards were presented at the Pitney Bowes Innovation Summit at the Pitney Bowes Global Technology Center in Danbury, CT.