How Adding Services Help InPlants Survive

BY PATRICK HENRY

Many in-plants are securing their futures with the help of a wide range of value-added services that their customers need, want, and will pay for. Some of them are based on graphic production. Others involve things that in-plants don’t natively offer but can learn to become successful providers of. Whatever they include, value-added services are good business and smart strategy for in-plants.

Although printing remains vital to in-plants, printing by itself is no longer enough to sustain the in-plant business model. Customers’ expectations have changed, and so must the in-plant’s conception of its role. Today, part of an in-plant manager’s job is to find and fill gaps in the supply chain of services that his or her customers want to purchase … (click to read full article)