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How University of Hartford Delivers 60,000 Packages

Students walking in front of the University of Hartford campus with the university's logo prominently displayed.

When the current Mail Services Manager joined the University of Hartford in Connecticut, it became clear that the mail center needed modernization. Outdated systems caused delays & overspending, frustrating students, staff, and administrators.

The inefficient mail center operations included an overcrowded mailroom from unclaimed packages with limited pick-up hours.

And with no centralized outbound shipping, budget blind spots led to over spending … (click to read more)

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