Implementing Accessible Document Automation

Posted on June 18, 2025 by mailomg in Memo 802 // 0 Comments

From the Official Mail Guide Spring 2025 Edition: Customer communications related to Medicare and Medicaid plan enrollment and maintenance must be made available in accessible formats to individuals with disabilities and those with limited English proficiency.

Document accessibility involves providing accommodations to print/mail and digital documents that allow access to content. This means having the ability to offer inclusive documents to individuals that are blind, partially sighted, have cognitive disabilities … (click to read more)

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