PCI Midwest Opens in Indiana

New Era of Growth and Innovation in National Mail Services

WESTON, FL — Postal Center International (PCI) celebrated the grand opening of its newest facility, PCI Midwest, on Thursday, May 15, 2025. The high-energy event, set against the iconic spirit of Indy race season, drew community leaders, industry partners, and clients from across the country to honor this major expansion into the heartland of America.

With the symbolic “Start Your Engines” call echoing through the audience, PCI executives, founders, dignitaries, and guests witnessed the ceremonial ribbon-cutting at the Brownsburg facility—a 65,000-square-foot, state-of-the-art operation already processing several million pieces of first-class mail per day.

PICTURED ABOVE: Susan Echarte (third left), co-founder of PCI, celebrates after cutting the ribbon to officially open PCI Midwest in Indianapolis, Indiana, on May 15. Sharing the moment (from left) are Ismael Diaz, PCI’s President & CEO, Arturo Echarte, co-founder of PCI, Dennis R. Garcia, Executive VP & CFO, Henry Herrera, VP of Major Accounts, Tom Roberts, Snr. VP of Client Experience, Brian McGrath (partly hidden), CIO, Scott Kenworthy, Facility Manager, Chris Diaz, Chief Operations Officer, and William “Bill” Levinson, VP of Operations.

“This isn’t just an expansion. It’s a strategic milestone driven by client demand, operational precision, and a bold vision for the future,” said Ismael Diaz, President & CEO of PCI. “We built this facility in just 90 days, and we’re not slowing down. PCI Midwest represents our commitment to meeting clients where they are—bringing jobs, value, and white-glove service to the region. From here, we head west to Phoenix and then to the Mid-Atlantic, fulfilling our promise to clients across the country.”

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As a long-standing United States Postal Service (USPS) Business Alliance Partner, PCI plays a critical role in supporting and advancing national mail infrastructure. The launch of PCI Midwest strengthens that relationship by expanding USPS access to regional capacity, speed, and innovation—all while aligning with PCI’s client-first service model.

The event featured remarks from Indiana government officials and partners, each highlighting PCI’s role in enhancing the region’s economic development and logistical strength.

Speaking on behalf of Indiana Governor Mike Braun, Mark Doud, Director of Intergovernmental Affairs, praised PCI’s decision to plant roots in the Midwest.

Deb Cook, Town of Brownsburg Manager, Samuel Lowe, President of the Brownsburg Chamber of Commerce, USPS leadership, and representatives from major corporate partners were also in attendance.

The opening also featured a heartfelt philanthropic moment as PCI founders Susan and Arturo Echarte made a generous donation to Riley Cheer Guild, Inc., which supports pediatric patients and families at Riley Children’s Health and Indiana University Health Hospitals. The donation reflects PCI’s commitment to community upliftment through its Powerhouse Fund, an initiative launched in 2022. As part of our tradition, a charity organization receives a donation from the fund at every grand opening—such as the contribution made to Dana-Farber Cancer Institute during the PCI Northeast facility’s ribbon-cutting ceremony in May 2023.

“The Powerhouse Fund is how we keep gratitude at the center of our growth,” said Dennis R. Garcia, Executive Vice President and CFO of PCI. “Today’s contribution is more than a check—it’s a continuation of our mission to deliver excellence not only to our clients, but to the communities we serve.”