Seven Critical Statement Printing and Mailing Mistakes

The traditionally straightforward process of statement printing and mailing has become increasingly complicated, costly and less effective.

That’s because billers that rely on paper and mail are facing stiff headwinds including rising mailing costs, slower USPS deliveries, increasing payment delinquencies due to tight household budgets and print/mail competition from a growing host of digital customer communications and payment alternatives.

Fortunately, there are practical, proven steps that companies can take with statement printing and mailing to improve costs, operating efficiencies and customer experience. It starts with eliminating 7 strategic and tactical mistakes, which then enables companies to rev up performance and customer engagement … (click to read more)