Cost Saving Benefits of IV and SD — PDF PRESENTATION

Christine Sehar, Business Manager, PA Department of Revenue detailed how the department saved money and improved operations at the recently concluded MAILCOM ’23 in Atlantic City.

The key: utilizing postal programs Informed Visibility and Secure Destruction.

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According to her presentation, “Solving the returned mail issue helps correspondence reach the correct address, reduces unnecessary mailing expenses, and increases collection efforts.”


Informed Visibility (IV) is a free USPS service which gives senders tracking information on individual pieces of mail from the time it is received by the USPS, to the time the letter gets to the desired address.

Secured Destruction (SD) is the USPS program that securely shreds and recycles letter and flat-sized pieces that are undeliverable as addressed. You must be be enrolled in ACS to utilize SD service.

Click for PM203 PDF Presentation at MAILCOM 2023