Baltimore Post Offices Delayed 1 Million Mail Pieces

From the OIG: We identified delayed mail at each of the nine units during our site visits from June 22-24, 2021. Specifically, we found about 972,457 pieces of delayed mail, the majority of which was made up of letters and flats.

From the OIG: We identified delayed mail at each of the nine units during our site visits from June 22-24, 2021. Specifically, we found about 972,457 pieces of delayed mail, the majority of which was made up of letters and flats. We found very few delayed packages at the nine units and both unit management and carriers stated that there was an emphasis on getting all packages delivered each day.

This report responds to requests from U.S. Representatives C.A. Dutch Ruppersberger and Kweisi Mfume, for the 2nd and 7th Congressional Districts of MD, respectively, to review mail delivery and customer service operations at select units in the Baltimore, MD, region … (click to read more)