Getting Inbound Mail to the Right Place (the first time)

In most organizations, inbound mail presents two problems.

(1) The huge variety of formats (letters, flats, periodicals, newspapers) makes evaluating and sorting inbound mail a slow manual process.

(2) Routing the mail to the right people at their current internal mail stations is often accomplished by hand, using outdated lists, notes, employee knowledge, and trial-and-error.

Incoming mail also contributes to the business cost of communications. For large or geographically dispersed organizations the challenges of sorting, routing, and distributing inbound mail are significant, as are the costs.

Typical corporate mail centers have invested in automation for their outbound mail production with folders, inserters, tabbers, inkjet addressing machines, and sorters for letters or flats. The inbound side of things, however, is labor intensive. Per piece labor dollars for incoming mail far exceeds the labor costs of producing outbound mail, but it doesn’t have to remain so … (click to read more)