MAILCOM Las Vegas features this insightful presentation from one of the brightest lights in the industry — Christine Erna.
It will explore how the mail industry is transforming into a hybrid ecosystem that integrates physical and digital communications, highlighting innovations such as AI-powered automation, digital identity, and predictive analytics.
Attendees will learn about strategies for intelligent inbound and outbound mail processing, enhanced security and compliance, operational optimization, and the evolving roles and skills needed to future-proof mail operations and drive business value in 2026 and beyond.
The presentation will be made Wednesday, March 25, 12:15-1:15pm.