ATLANTIC CITY, NJ — The mail industry came together at the MAILCOM 2024 Fall Conference & Exhibition, learning from the industry leaders and acknowledging professional achievement. The event included sponsorship from Tritek and Canon Business Process Services.
Besides over 70 sessions, workshops, and keynotes, MAILCOM issued professional MCOM credentials at the Leadership Luncheon. Pictured above (l to r), Floyd Creecy, MCOM, CMDSM, EMCM, MDC, Executive Director of the Mail Systems Management Association; Lance Humphries, MCOM, CMDSM, MAILCOM Managing Director, and Tamaira Rhodes, MCOM, MBA, Perelman School of Medicine, University of Pennsylvania. Creecy and Rhodes received their MCOM credentials during the luncheon.
To see the multimedia presentations, MAILCOM 2024 attendees click here.
The CMDSM Exam was administered and the MSMA Board of Directors is pleased to announce the newest certified individuals:
— Shawn Dickerson, The Millennium Group (TMG), Wells Fargo
— Cindee Torba, TIAA
The MDC and OSPC Review and Exams were also proctored at the Fall MAILCOM with the following successful candidates:
OSPC: Anthony Guzzo, Virginia Institute of Marine Science
MDC: Marsha Amato Greenspan, Bank of America
The MSMA also announced the recipients of the 2024 Office Service Center of the Year Awards:
Gold Level
Houston Community College, accepted by Kenneth Hoyle (pictured right)
Silver Level
Perelman School of Medicine at the University of Pennsylvania, accepted by Tamaira Rhodes (center).
Bronze Level
TMG – Grainger, Lake Forest, IL, accepted by Chris Campbell.
Bill McQuade Scholarship Inaugurated
In addition, the Bill McQuade Educational Scholarship was awarded during this conference. The recipient of the 2024 scholarship is Shawn Dickerson, CMDSM, MDC (pictured below left with Barbara Fahy, Executive Director, AOSP).
The National Board extends its sincere appreciation to all members who participated in this year’s program and encourages members to apply for these prestigious awards in the future.
For more information on MCOM, CMDSM, MDC, and OSPC certification, click here.
The next certification opportunity is MAILCOM 2025, March 3-5 at the Tuscany in Las Vegas, click for details.

