Amazon’s Biggest Shipping Lesson for E-Commerce Companies
Posted on November 29, 2018 by mailomg in Memo 327, Uncategorized // 0 Comments
By Matt Mullen, Senior Vice President and Managing Director
Neopost Commerce & Shipping
You don’t have to be the biggest company in the world to come up with innovative ideas that create the perfect customer experience; however, you must reframe how you think about your customers’ needs. Amazon’s number one core value is “customer obsession”.
Why?
Because it matches their objective to create a loyal customer base, keeping them coming back time and time again. That’s how they create these fulfillment ideas and why we, as consumers, love them so much.
To Amazon, shipping isn’t valuable because it saves them money or ultimately gets the package on the porch – it goes beyond the box … (click to read more)
Search the Official Mail Guide
LATEST NEWS
-
Here are the current product listings and technology specifications in the Official Mail Guide effective April 1, 2024 (click to read [...]
-
LAS VEGAS, NV — Three professionals received their MCOM credentials at MAILCOM 2024 in Las Vegas. The MCOM credentials are the Master Certification for Mail [...]
-
Free Webinar Quadient Connects Event May 15 Parcel lockers in higher education transcend boundaries with their unmatched versatility, functioning as a dynamic platform for [...]
-
Oak Brook, IL – The CMDSM Exam was administered at the recent MAILCOM Conference in Las Vegas, NV on March 18, 2024. The MSMA Board of Directors is pleased to announce the [...]
-
From the Official Mail Guide Spring 2024 Edition: MAI’s TrayTruker and TrayRack help mail operations move mail through the facility. Now, you have the option to buy [...]
-
Tim Sailor, owner of Navigo Consulting Group and a respected leader in the mail, distribution and logistics industry has died. A graduate of UCLA, Tim Sailor founded Navigo [...]
-
Oak Brook, IL – The Mail Systems Management Association (MSMA) Board of Directors is pleased to announce the recipients of the 2023 MSMA National Awards, which were [...]
-
Free Webinar At Quadient Connects Event May 15 See Quadient’s flagship high-end folder inserter, the DS-1200, and how the ease of use and flexibility of the system can [...]
NEW IN THE OMG:
-
Pitney Bowes SendPro C Auto
-
PB Intelligent Lockers
-
Prepare USPS Mailings In Cloud
-
Seal-Tight Concentrate For Postage Meters
-
Mail Tray Carts
-
Open/Scan/Email Incoming Mail
-
Convert Flats To Envelopes
-
Fusion Speed Hits 30K Envelopes/Hr
-
Make Shaped Mail
-
SMART Shipping System
-
Mail Matching System – Updated
-
Tabbing & Labelling System
-
Correct Elect Vote by Mail
-
Card Mailing System
-
Forms Processing Equipment
-
Sort-to-Light For Flats, Parcels
-
Full Color Inkjet Direct Mail Printer
-
Increase Output With Quadient iX-9
-
EZ-Letters Sorting Solution