Utility Cuts Undeliverable Mail To Avoid Move Update Penalties

A large energy company, who is the primary electrical supply company for much of a west coast state, experienced a significant quantity of returned mail and was also susceptible to the USPS Move Update penalty system. The company was inundated with returned mail from customers and had to mainly manage the returned correspondence and addresses in their system.

The solution? The utility incorporated a cloud based address hygiene platform into the customers’ business process … (click to read more)