Temporary Suspension of Mail Service to Guatemala

Effective immediately, the Postal Service will suspend most mail services to Guatemala until further notice. Global Express Guaranteed (GXG) service is still available. The suspension affects Priority Mail Express International (PMEI), Priority Mail International (PMI), and First-Class Mail International (FCMI), First-Class Package International Service (FCPIS), International Priority Airmail (IPA) International Surface Air Lift (ISAL), and M-Bag items.

For already deposited items other than GXG addressed to Guatemala, Postal Service employees must endorse them “Mail Service Suspended — Return to Sender” and then place them in the mailstream for return.

For any item bearing a customs form, as well as any item shipped with Priority Mail Express International service, upon request, the Postal Service will refund postage and fees on mail returned due to the suspension of service.

For all other returned items not bearing a customs declarations form, upon request, the Postal Service will refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service to Guatemala has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender”.